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Tim Horton's App tracking customers

  • Writer: Privacy Law In Canada
    Privacy Law In Canada
  • Jun 1, 2022
  • 2 min read

PIPEDA Findings #2022-001 June 1, 2022

Despite granting the Tim Hortons app (the “App”) permission to access the location functionality of customer mobile phone while the App was open, in reality the App was tracking customer location even when the App was closed (more than 2,700 times in less than 5 months), to infer home, place of work, travel status, and when he was visiting a competitor.

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